![]() I have a Windows 10 installation USB and I've tried using it to do a Startup Repair but that seems to be the same as the automatic repair my computer is already trying to do and it just keeps repeating what I typed above. I can't start in Safe Mode by holding down the shift key it just pauses at the Dell logo screen until I let go, then it starts the auto repair sequence. When I press F12 I have the option to run Dell's diagnostics on the hard drive which comes up with no errors or problems. Then "Scanning and repairing drive (C:): 0% complete". Then the Dell logo and F2/F12 prompts again. This might take over an hour to complete." Then a black screen comes up with the Windows logo and spinning circle of dots and it says, "Preparing automatic repair". ![]() When the computer turns on, I see the Dell logo and I have the ability to press F2 or F12. My computer, an XPS 8500 originally running Windows 7 but upgraded to Windows 10, is stuck in a diagnose/repair loop. ![]()
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